Privacy Policy
Last updated: June 2026
WP Rescue Squad (“we”, “us”, “our”) is committed to protecting your personal data. This privacy policy explains how we collect, use and protect information you provide when using our website and services.
1. Who We Are
WP Rescue Squad is a security service for WordPress and malware removal service operating worldwide. Our website is securemywp.com.
For any data-related enquiries, contact us at: info@wprescuesquad.co.uk
2. What Data We Collect
We collect the following personal data:
- Contact form submissions — name, email address, phone number, website URL and message content
- Security scanner — website URL and email address when you use our free scanner tool
- Email newsletter — email address when you subscribe to our security tips newsletter
- Service enquiries — business name, contact details and technical information about your website required to deliver our services
- Website usage data — IP address, browser type, pages visited and time spent on site (collected via analytics cookies)
3. Why We Collect Your Data (Legal Basis)
| Purpose | Legal Basis |
|---|---|
| Responding to your contact form enquiries | Legitimate interests / Contract performance |
| Delivering our security services | Contract performance |
| Sending security scan reports to your email | Legitimate interests (you requested the scan) |
| Sending our newsletter | Consent (you opted in) |
| Improving our website and services | Legitimate interests |
| Legal and financial record-keeping | Legal obligation |
4. How We Use Your Data
- To respond to your enquiries and provide requested services
- To deliver security scan results and written reports to your email
- To send our weekly security tips newsletter (only if you subscribed)
- To process payments and maintain financial records
- To improve our website content and user experience
- To send important service-related updates (e.g. completion reports, follow-ups)
We will never sell, rent or share your personal data with third parties for marketing purposes.
5. Who We Share Data With
We may share your data with trusted third-party service providers who help us operate our business:
- Stripe — payment processing (your card details are handled directly by Stripe and never stored on our servers)
- Email service providers — for sending transactional emails and newsletters
- Google Analytics — anonymised website usage statistics
All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.
6. How Long We Keep Your Data
- Contact form and service enquiries — 2 years from last contact
- Client service records — 6 years (legal and financial obligation)
- Security scan data — 30 days
- Newsletter subscriptions — until you unsubscribe
- Analytics data — 26 months (anonymised)
7. Your Rights Under UK GDPR
As a UK or EU resident, you have the following rights regarding your personal data:
- Right of access — request a copy of all data we hold about you
- Right to rectification — ask us to correct inaccurate data
- Right to erasure — ask us to delete your data (“right to be forgotten”)
- Right to restrict processing — ask us to limit how we use your data
- Right to data portability — receive your data in a portable format
- Right to object — object to processing based on legitimate interests
- Right to withdraw consent — for any processing based on consent (e.g. newsletter), you can withdraw at any time
To exercise any of these rights, email us at info@securemywp.com. We will respond within 30 days.
8. Cookies
Our website uses cookies to improve your experience and analyse website traffic. For full details, please see our Cookie Policy.
9. Data Security
We take data security seriously. All data is transmitted via HTTPS encryption. We do not store payment card details on our servers. Access to personal data is restricted to authorised personnel only.
10. International Transfers
Some of our service providers (such as Stripe and Google) may process your data outside the UK or EU. Where this occurs, appropriate safeguards are in place including Standard Contractual Clauses approved by the ICO.
11. Complaints
If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
12. Changes to This Policy
We may update this privacy policy from time to time. The “last updated” date at the top of this page will reflect any changes. We recommend checking this page periodically.
If you have any questions about this policy, contact us at info@wprescuesquad.co.uk